Terms of Service

^{Please read these terms carefully before using our website or purchasing any products.}

Effective Date: July 18, 2025

Acceptance of Terms

By accessing or using the website www.chandanaz.com, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use this website.

Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the site. You must not misuse the website by knowingly introducing viruses, trojans, or other malicious or harmful technology.

Intellectual Property

All content on this website, including text, images, graphics, logos, and software, is the property of Chandanaz or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or otherwise use any content without our prior written permission.

Product Descriptions & Pricing

We strive to ensure that all product information and pricing are accurate. However, errors may occur. Chandanaz reserves the right to correct any errors and to change product information or pricing at any time without prior notice.

Returns & Exchanges

Returns and exchanges are governed by our Return Policy, available on our website. All products must be returned in original condition with the bill and packaging.

Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

Limitation of Liability

To the fullest extent permitted by law, Chandanaz shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or any products purchased through it or at any of the stores. Every effort is made to keep the website/mobile apps up and running smoothly. However, Chandanaz takes no responsibility for, and will not be liable for, the website/mobile apps being temporarily unavailable due to technical issues beyond our control.

Indemnification

You agree to indemnify, defend, and hold harmless Chandanaz and its affiliates from any claims, damages, losses, or expenses resulting from your breach of these terms.

Changes to Terms

Chandanaz reserves the right to update or modify these Terms of Service at any time. Continued use of the site after changes indicates your acceptance of the new terms.

Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Vijayawada, Andhra Pradesh.

User Conduct

Users must refrain from uploading or sharing content that is defamatory, abusive, threatening, harassing, obscene, or otherwise unlawful. Attempting to access unauthorized data or interfere with the functioning of the website is strictly prohibited.

Mobile Applications

These terms also apply to any mobile applications or digital platforms offered by Chandanaz, unless stated otherwise.

Cookies Notice

Our website may use cookies and similar technologies to enhance your browsing experience. By using the site, you consent to our use of cookies as described in our Privacy Policy.

Disclaimer

The information provided on this website (www.chandanaz.com) is for general informational purposes only. Chandanaz (“we,” “our,” or “us”) makes every effort to ensure that the information presented is accurate and up-to-date; however, we make no guarantees or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.

Any reliance you place on such information is strictly at your own risk. We reserve the right to make changes to the website content at any time without prior notice. While we strive for precision, product descriptions, specifications, and pricing may occasionally contain errors or inaccuracies. Chandanaz reserves the right to correct any errors and to update product information at any time without prior notice.

Our website may contain links to third-party websites or services. These are provided solely for your convenience. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

Chandanaz is not responsible for any damage, wear, or loss resulting from improper handling or use of our products. Please refer to our care instructions provided with each product. In no event shall Chandanaz be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or the products purchased through it.