Job Summary

The Sales Executive will be responsible for delivering an exceptional customer experience, driving sales, and building lasting relationships with customers in the showroom. The role requires strong product knowledge, excellent communication skills, and a passion for helping customers find the perfect jewellery for every occasion.

Position Details

• ∩╗┐ Job Title: Sales Executive
• Department: Retail Sales
• Reporting To: Showroom Manager / Sales Head
• Experience Required: 1-4 years in jewellery or luxury retail sales

Job Qualifications & Requirements

• Minimum 12th pass; graduate preferred

• 1-4 years of experience in retail

  jewellery

  , fashion, or luxury sales

• Strong communication and interpersonal skills

• Fluency in Telugu and Hindi; basic English communication preferred

• Customer-first attitude, pleasant personality, and grooming standards aligned with brand

• Willingness to work in rotational shifts, weekends, and festive periods

Key Responsibilities

• Greet and assist customers in a courteous and professional manner.∩╗┐
• Understand customer requirements and guide them through suitable jewellery options.
• Achieve individual and store-level sales targets on a monthly basis.
• Educate customers on product details such as gold purity, diamond quality, weight, value additions, and ongoing offers.
• Support Gold Savings Scheme (GSS) enrolment and renewals.
• Handle customer queries, objections, and complaints with empathy and resolution focus.
• Ensure proper display, cleanliness, and arrangement of jewellery counters and products.
• Coordinate with billing, repair, and packaging teams for seamless customer experience.
• Follow all store-level SOPs related to security, billing, and customer service.
• Maintain client follow-ups, special occasion reminders, and drive repeat visits and referrals.
• Attend regular sales training and product knowledge sessions.